Frequently asked questions
Why do the artisan soaps take multiple weeks to cure?
Artisan soaps have to complete two phases in their development.
Do you gift wrap your products?
Yes! We gift wrap a few of our items before we ship. Smaller jewlery products come in a pillow shaped box that is sealed by string and charm. Our soap products are shrunk wrapped to insure freshness stays inside and moisture stays out to preserve the life of your bars.
Do you deliver or can I pick up my product?
For our neghboring county clients within Monmouth County, NJ we will deliver to your home or place of recipient free of charge. This will save you time and cost for shipping which we know can be a driving force to a sale happening and not.
Can I return my item for a refund?
While we are always willing to work with our clients, we can not take back bath and body products or items that have a flame element. This is because of safety issues and hygenic reasons that are obvious. Most of our sales are final. If your product arrives damaged, we request that you reach out to us within one day of delivery confirmation so we can address your issues at hand.